Last Updated: October 15, 2025
1. Introduction
Welcome to NOVA SECURITY GROUP ARUBA (“Company”, “we”, “our”, “us”). By accessing or using our services, you (“Client”, “you”, “your”) agree to be bound by these Terms & Conditions. Please review them carefully before engaging our services.
2. Services
We provide security services including but not limited to:
- Security guard and patrol services
- Mobile patrol and alarm response
- Residential, commercial, and event security
- Specialized security for gated communities and property owners
The scope, rates, and details of each service will be outlined in a separate written agreement or proposal.
3. Client Responsibilities
- Clients must provide full and accurate information regarding the nature of the site and any specific security risks or requirements.
- Clients are responsible for ensuring our staff have safe and lawful access to all areas requiring coverage.
- Clients agree not to request or require any unlawful actions from NOVA SECURITY GROUP ARUBA personnel.
4. Obligations of NOVA SECURITY GROUP ARUBA
- All services will be performed by trained and qualified staff.
- We will exercise reasonable care and skill in delivering our security services.
- In emergencies, our guards will follow established protocol and, if necessary, call police, fire, or ambulance services.
5. Employment and Recruitment
We are an equal opportunity employer. Prospective employees are subject to background checks and required training as per local regulations.
6. Fees and Payment
- All fees are as per agreed contracts or quotations and are subject to local taxes.
- Payment terms are detailed in the individual service agreement.
- Late payment may result in suspension or termination of services.
7. Confidentiality
- We respect the confidentiality of all client information and undertake not to disclose any details without explicit consent, except as required by law.
- Clients shall also not disclose any proprietary methods or operational procedures of the Company.
8. Limitation of Liability
- While we strive for the highest standard, NOVA SECURITY GROUP ARUBA is not liable for indirect, incidental, or consequential damages resulting from the use or inability to use our services.
- Our total liability is limited to the value of the affected service contract.
9. Indemnification
Clients agree to indemnify and hold harmless NOVA SECURITY GROUP ARUBA, its employees, and affiliates from any claims, losses, damages, or expenses arising from:
- Breach of these Terms by the client
- Negligence or misconduct by the client or their agents
10. Termination
- Either party may terminate the service agreement with written notice in accordance with the agreement terms.
- Breach of these Terms may result in immediate termination.
**11. Governing Law**
These Terms shall be governed and interpreted according to the laws of Aruba.
12. Amendments
We reserve the right to update these Terms & Conditions from time to time. Continued use of our services signifies acceptance of any revisions.
13. Contact
For questions, concerns, or to request a copy of your data, please contact us via the details provided on our website.
NOVA SECURITY GROUP ARUBA: Your Safety & Security is Our Priority